THE DESIGN &
INNOVATION CONSULTANCY
 

Our Mission is your Satisfaction

Your satisfaction is important to us. That is why we guarantee service tailored to your needs and do regular surveys, to make sure we keep our promise.

With our services, we draw up guarantees and service standards with you beforehand. Our clients are our best ambassadors and we will always go that extra mile to see that you are happy on a permanent basis.

OUR CUSTOMER SERVICES STANDARDS

  • 1We set clear processes and service standards so that you know what to expect
  • 2Every expression of dissatisfaction is a complaint, regardless of the cause
  • 3We improve our organisation processes to serve the best
  • 4We invest R&D lab to propose you added values based on next generation technologies
  • 5Our commitment means you get what you signed up for
  • 6We will communicate effectively with you
  • 7We will work openly and fairly
  • 8We will carry out our duties competently and responsibly